We can deliver to any address within the United Kingdom. Products can be delivered to international destinations by special arrangement.
Deliveries within the mainland United Kingdom are usually free of charge except for the areas defined below.
TV Brackets & Small TV Stands
Delivery is made via courier service and delivery is normally made within 1 to 2 working days of your order and is fully trackable. If for any reason delivery is not made by the 4th working day following your order please contact us.
Larger TV Stands and TV Cabinets
Delivery is made via a dedicated 2 man delivery service within 7 to 10 workings days of your order. The 2 man service ensures secure delivery of your order. The delivery company will contact you by telephone after despatch of your order from our warehouse to agree a suitable delivery date.
Delivery Area Exceptions- The following postcodes are classified as remote and a £20 delivery surcharge will be applied to any order placed for delivery to these postcodes. BT, HS, IV, KA27, KA28, KW, PA17 to PA26, PA20 to PA49, PA60 to PA78, PH30 to PH50, ZE.
You may return any new and unopened items (in all original packaging) within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We are unable to accept the return of self assembly products that have been partially or fully assembled nor any products that are not complete with all original packaing. You will be responsible for the return of the goods to us and any return shipping costs. We can collect the goods from you and we will only charge you the cost the courier will charge us for the collection. Details of any charges will be advised during the return procedure.
Once your order has been despatched it cannot be cancelled (in the case that we are able to agree cancellation after despatch any refund will be subject to a delivery handling charge of £55). If you refuse to sign for delivery of your order it will be deemed a customer return and the return shipping costs will be deducted from your refund. Under the European Distance Selling Regulations (DSRs), customers in the European Union that cancel a contract for purchase of an item(s) within 14 days of receipt of their order will receive a refund for the cost of the item(s) and the cost of sending the item to you, provided that the entire order is being returned. If the item(s) returned is part of a larger order, then no delivery charge is refunded.
Goods received back incomplete or in a damaged or used condition will either be returned to you and the cost of delivery charged to your account or we reserve the right to levy a surcharge on such returned goods at a minimum 25% of the product price.
If you need to return an item please contact us by clicking here